Organization of

Health Services
Presented by: Tanzeela Fatima
Organization of Health Services
Definition:
Service delivery systems are responsible for
providing health Service for Patients,
persons, families, community and population
in general and not only care for patients.
Example:
Specialized health services consist of
anesthesia, dermatology, urology, psychiatry,
oncology cardiology and nephrology.
Basic Health Care Services
 It include in and out of area emergency
services.
 In patient hospital and physician care.
 Out patient medical services.
 Preventive health services.
Importance:
 It is important to the society because
people get ill accidents and emergencies
do arise and the hospitals are needed to
diagnose, treat and manage different types
of aliments and disease.
 Reducing unnecessary disability.
 Reducing Premature death.
 Department of
Health Services

Disease Nursing and

Management Family Welfare
Control Social Security
Division Division
Division Division

Child Health

Maternal New
Born Health
Section
Evaluation of Health Services:
Definition:
It is a systematic way to improve and account for
public health action by involving procedures that
are useful, feasible, ethical and accurate.
Steps:
 Determine what is to be evaluated
 Establish standards and criteria
 Plante methodology to be applied
 Gather information
 Analyze the results
 Take action
 Re-Evaluated
Technic he:
 For evaluations (during process)
 Summative evaluations (end of Process)
 Process(Focuses on how a program was
implemented)
 Impact
 Out comes
Importance:
 Solve Problem
 Inform decision making
 Build knowledge
Elements of Evaluation:
 Relevance
 Adequacy
 Accessibility
 Effectiveness
 Efficiency
 Impact
Relevance:
 It relates to the appropriateness of the
service.
Example:
Vaccination against small pox is now
irrelevant because the disease no longer
exists.
Adequacy:
It implies sufficient attention has been paid to
previously determined course of action.
Accessibility:
It is proportion of the given population that
can be expected to use specified facility
services.
Acceptability:
 It provide may be accessible but not
acceptable to all.
 Male sterilization
Effectiveness:
Reduction in morbidity and mortality rates.
Efficiency:
It measure of how well resources are
utilized to achieve a given effectiveness.
 Money
 Man
 Material
 Time
Impact:
It is an expression of the over all effects of
a program Services on health status and
socio economic development.