Presented by:

Firdaus Fatma
 Overview

 HCL is Hindustan Computers Limited.

 It was started in 1976 in India. It has offices in 17 countries, and in
India 170 offices and 360 service centers and employs about 47,000
people.
 The HCL Enterprise comprises two companies listed in India, HCL
Technologies and HCL Infosystems.
 In1976, Shiv Nadar, quit an executive job with Delhi Cloth
Mills(DCM) along with five of his friends (Arjun Malhotra, Subhas
Arora, Ajai Chowdhry, DS Puri & Yogesh Vaidya)
 The focus of the company was design and manufacturing of scientific
calculators. The venture provided its founders money to start a
company that focused on manufacturing computers.
 The company was renamed as Hindustan Computers Limited (HCL)
and received support from the Uttar Pradesh government to setup their
 Cont…

 HCL is a leading global Technology and IT Enterprise with

annual revenues of US$ 5 billion. The HCL Enterprise
comprises two companies listed in India, HCL
Technologies and HCL Infosystems.
 HCL Technologies : - HCL Technologies deals with the IT
and BPO services and targets global markets.
 HCL Infosystems : - HCL a complete range of internet and
networking solutions like Internet, Network Management
Services, Data Centre and Co-location Services and Value
Added Services like Internet Telephony and Enterprise
Mailing Solutions etc.
 Human Resource Policy
 She is the most popular lady at HCL with her own website
on the company's Intranet. Called Natasha, her job profile
is crucial: she is the team mascot for HCL's Employee HR
Services group and communicates daily with each
employee on what's happening within the company in a
language they understand and in a format they can easily
access.
 The HR Services group has strict deadlines in place to
ensure that the issues are taken care of within a stipulated
time. Every week a service desk tracker is circulated to all
employees showing the adherence or breaches. "There is no
better way to foster accountability and transparency in
operations," Kalyanaraman says.
 Cont..

 "It's in the company's culture to have an open-door policy.

Employees are encouraged to do this since the system is kept strictly
confidential," he says.
 The process serves two objectives: it helps HCL to tell its employees
that the company listens to and solves their problems faster than
anybody else. The system has other benefits too in terms of cost.
 As more and more people join the organization, HCL does not have
to increase the size of its HR department. The system can handle four
times the number of queries from employees with the same number
of people in the HR department.
 The use of IT has also helped HCL reduce the role of the HR
department in deployment of people. When they want extra people
for a particular project, the line managers simply have to fill up their
personnel requisition forms in the company's Intranet.