Professional Documents
Culture Documents
Non-verbal
NONVERBAL: 60% OF COMMUNICATION
Cultural Differences
-Backgrounds -Nationalities
-Beliefs & Values -Stereotypes
Differences in Perception
Lack of Interest
-Can deter the reception of ideas
-Attention grabbing Statements or motivate listeners to listen
Prejudice/bias
Based on experience
Difficult to over-come- be open minded
NONVERBAL
Distractions
-Can come from Listener or environment
e.g. mobile phones ringing during a pre-test
Poor Organisation of Ideas