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Siebel Sales 8.1


Siebel 8.1 SFA Highlights
• Siebel On Demand to On Premise Integration

• Increased Flexibility in Reporting with Oracle BI Publisher

• Enhanced Forecast Accuracy & Quota Attainment with


Customer Adaptive Forecasting

• Superior User Experience with Global Account Hierarchy

• Improved Alignment between Marketing & Sales with


Enhanced Lead Management

• Sales Processes Spanning Desktop and Enterprise Apps with


Siebel CRM Outlook Edition
Oracle Siebel 8.1 – Siebel Sales
On Demand to On Premise Integration
Pod A Pod B

• Baseline on Siebel 7.8 and OD R15


On On
Demand2
On
Demandn
• Bi-Directional Data Integration:
Demand1
Txn Logging Txn Logging Txn Logging
Account, Contact and Opportunity
• One-Way Product Data Synch (OP
 OD)
• 1:M OP to OD Instance Integration
BPEL
Bi-Dir Data Sync:
• Integrated PIM/Siebel Remote
One-Way Data Sync: Account
Synch Support
Product Contact

Opportunity
• Initial Data Load Support for:
• Existing OP, New OD
• Existing OD, Existing OP
Txn Logging
• Entity Cross Referencing in Middle
Tier
• OD & OP Transaction Logging

Siebel On Premise
Oracle Siebel 8.1 – Siebel Sales
•Customer Adaptive Forecasting
View forecast from cross-functional teams across orgs by supporting Sales Overlays
• Support for ad-hoc revenue line items
• Introducing Standard Forecast Series to enable flexible adjustment and rollup of forecasts

Key Benefits
• Increased
productivity and
effectiveness of
sales managers
• Enhanced forecast
accuracy
• Improved quota
attainment
Siebel CRM Outlook Edition

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C o n ta c ts
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V ie w O p p o r t u n it y
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Siebel PRM 8.1


Siebel 8.1 PRM Highlights

• Increased Partner Sales and Collaboration

• Improved Usability and Customer Experience

• Web Services for Partner Locator and Alerts


Oracle Siebel 8.1 – Siebel PRM
Increased Partner Sales & Collaboration
• Siebel 8.1 provides enhanced visibility for the following:
• Design Registration
• Deal Registration
• Special Pricing Authorization

Key Benefits
• Shorten Sales Cycle
• Enhance Vendor –
Partner Collaboration
• Map to established best
practice with minimal
configuration
Oracle Siebel 8.1 – Siebel PRM
Improved Usability and Customer Experience
• Siebel 8.1 provides enhanced visibility for the following:
• Market Development Fund
• CHAMP Planning
• Partner Information across Organizations

Key Benefits
• Improve productivity of
channel mgrs with
quicker access to critical
data
• Support the visibility
needs of multi level
hierarchical
organizations
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Siebel Marketing 8.1


Siebel CRM 8.1 Marketing & Loyalty
Loyalty Management
• Best of breed capabilities for top tier
loyalty programs
World-Class Lead Management
• Enhanced list and response import
• Enhanced end-to-end lead
management process flows
• Enhanced data integration and
data quality capabilities
• Advanced rules framework for
lead scoring and routing
Enhanced Web and Email Marketing
• New usability enhancements
• Advanced system manageability
• Enhanced web landing pages/web surveys
Siebel Response and Lead Management 8.1
Increased alignment, control and effectiveness of response to
order process
• Enhanced Capabilities
• Enhanced ‘Lead Qualifier’ UI
• Explicit lead conversion,
rejection
• Improved data flow to sales
• Enhanced data import (leads,
responses, customer lists)
• Lead channel selection rules
• Lead scoring rules
• Closed loop lead disposition
• Time-based reassignment
• Benefits
• Improved alignment between
marketing and sales
• Improved data integrity
• Faster lead follow-up
• Higher quality leads routed to
sales
• Higher conversion rates
Siebel Response and Lead Management 8.1
Increased alignment, control and effectiveness of response to order process

• Enhanced Capabilities
• Enhanced data import (leads,
responses, customers)
• Expanded lead development
process
• Lead channel/selection rules
• Lead scoring rules
• Closed loop Lead disposition
• Time-based reassignment
• Benefits
• Improved alignment between
marketing and sales
• Improved data integrity
• Faster lead follow-up
• Higher quality leads routed to
sales
• Higher conversion rates
Siebel Email and Web Marketing 8.1
Superior multi-channel customer experience and more relevant dialogue

• Enhanced Capabilities
• Enhanced usability
• Task UI for email and web setup
• Seed list testing
• HTML editing/tagging
• Email platform manageability
• Throttling
• Job Prioritization
• Job management and monitoring
• System test diagnostics
• Web landing pages/web surveys
• Hybrid deployment options
• Benefits
• Improved usability and management
• Easier to design web surveys
• Easier integration with company
branding and websites
• More flexible choices
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