Professional Documents
Culture Documents
SYSTEM
• Improve Communication
• Training Needed
• Clarify Expectations
• Allocate Rewards
Definition
• Traditional Approach • Modern Approach
• A basic human tendency to make • A structured formal interaction
judgments about those one who between subordinate and
is working with as well as about supervisors that usually takes the
oneself. form of the periodical
interview(annual, bi-annual, semi
annual), in which the work
(DIRECT APPRAOCH) performance of subordinates is
examined and discussed with a
view to identify weaknesses and
strengths. As well as opportunity
for improvement and skill
development.
(COLLECTIVE APPROACH)
TRADITIONAL METHODS:-
– MANAGEMENT BY
OBJECTIVES (MBO)
– 360 DEGREE
– ASSESSMENT CENTRES
– BARS
– HUMAN RESOURCE
ACCOUNTING METHOD
360 degree
1) Outstanding,
2) Very Good,
3) Good,
4) Fair, and
5) Poor
•Those who are placed in the 'outstanding' grade are given enbloc
promotions, followed by 'very 'good' and 'good' grades.
Case study of Infosys
Presumptions taken in the study
• The appraise must be on role from the last 3
months
• The appraise must not have taken leave for more
than 3 days in a month
• the appraisal cycle is bi-annual i.e. In July for the
January to June period and January for the July to
December period
• There is a Normalization process which is
incorporated by HR team and top level
management and reviewed regularly.
NORMALIZATION PROCESS
• The normalization process refers to the employees
performance rating and percentage/number of employee
who would be promoted/progressed on the basis of such
rating.
• Employee attains promotion on the top most ranking basis.
1. Punctuality 70 70 70 90 80
2. Appearance 50 68 62 70 80
3. Products Knowledge 70 78 86 70 70
4. Behaviors 50 64 58 70 70
5. Achievement of Target 50 64 66 90 60
6. Communication Skill 50 60 66 70 50
7. Relation with Customers 90 74 74 90 90
8. Recovery of Payment 70 76 74 90 90
9. Discipline 50 62 58 70 80
Performance appraisal form
Advantages
Cons
tan
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c
indu k
c
emp es
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perf
orm
bette
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Disadvantages
Disadvantages
Employees scores can be deceptive
Employees scores can be deceptive