Professional Documents
Culture Documents
Certifications &
Discount Vouchers
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1
Slide Deck Content
This is an overview of the global talent skills gap and the importance
of Cisco industry certifications. It provides information on Cisco
certification exams and discount vouchers that map to Networking
Academy curricula as well as an overview of certifications and
training that go beyond the content offered via Networking
Academies.
Revision 2.0
Topic: Cisco Certification Exams & Available Networking Academy Discount Vouchers
Appropriate for: Internal teams
Academy audiences
Content valid: Valid as of June 2009
Additional info: 1. Please tailor this presentation to your goals, audience, and time constraints
2. Notes are provided in this presentation to identify key speaking points
3. Send any feedback to your theater Networking Academy program contacts
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2
Emergence of a Skills Gap
Future Converged Applications The role of the
network grows.
Video
Collaboration
Converged
Evolution of the Network
Data Knowledge
Solutions Center/Storage Gap
Enhanced Security
Wireless
Voice Transport
BRKCRT-1103 13613_05_2007_c2
Time
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3
Broad and Deep Talent Gap
The gap of skilled networking professionals is estimated to be about
3 million in 2012.
Right Experts, Right Place, Right Time
China
North America Central and Eastern Europe,
Market Need:
Market Need: 656,000 Russia, and CIS
430,000
Market Need: 261,000
Japan
Market Need: 179,000
Growth
Voice:
– Expect increase from 40% dedicated Voice
now to 69% in 5 years.
Wireless: Security
– Expect increase from 39% dedicated
now to 66% in 5 years.
Time
2008 Worldwide Survey by Forrester Consulting on behalf of Cisco
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5
Cisco Certification Programs
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 6
Value of Certifications to Professionals and
Employers
Screen job applicants and validate technical knowledge
Ensure quality, competency, and relevancy
Create platform for career development
Provide credibility with employers and customers
Offer recertification to maintain skills
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7
Benefits of Training and Certifications
For Employers
Productivity:
– 66% of managers believe that certifications improve the overall level
of service and support offered to IT end users and customers.*
– 75% of managers say certifications are important to team
performance.*
– Organizations with 40–55% of team members certified performed
above the average of all organizations.*
Better return on investments: The right skills to ease deployment, use
products to their fullest, and get the most out of the IT investment.
Lower costs: Skills to efficiently handle issues that arise. Less downtime
equals lower costs.
Increased customer satisfaction: IT training increases customer
satisfaction. Trained workers know how to solve problems more quickly
and with a greater success rate.
* Source: IDC, "Impact of Training: Functional Excellence Leads to Operational Productivity," Doc# 215762,
December 2008.
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8
Benefits of Training and Certifications
For Employees
Differentiation: At company and in market
Improved chance of being hired:
– According to a Forrester Research survey,* IT decision makers rated
certifications second only to four-year degrees in qualifying for positions.
They rated certifications first for predicting job performance.
– An additional study of hiring managers from about 700 companies found
that IT companies view certifications at least as important as a
bachelor’s degree.**
Improved compensation:
– Certified individuals have an average compensation premium of at least
10%.*** (U.S. data)
– Certification Magazine, December 2008: “Perhaps the most significant
observation that resulted from our Salary Survey this year, however, was
that being certified carries greater value today than yesterday.”
* Study commissioned by Cisco and conducted by Forrester Research, June 2008.
** The Journal of Information Technology Education, Volume 7, 2008.
*** Payscale.com, January 2009.
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9
Cisco Certifications Boost Average Salaries
at Least 10%
Average Salary of a Network Engineer
in the United States
Payscale.com (1/09)
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10
Compared Average Salaries
Here are the average salaries for Cisco certifications
compared to the average networking professional salary in the
United States
CCIE $120,330
CCNP $91,870
CCNA $80,890
CCENT $67,560
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11
Expanding Cisco Career Certifications
Career Specialty
Expert:
CCIE® R&S, Storage, SP, Security
Security, Voice, Wireless,
and CCDE™ Unified Communications
Wireless
Professional: Storage Networking
CCNP®, CCIP®, CCSP®,
CCVP®, and CCDP® Optical
Advanced Routing
Associate: and Switching
CCNA®, CCENT™,
CCNA Security, CCNA Voice, Foundation
CCNA Wireless, and CCDA®
Cisco Confidential
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12
Cisco CCENT Network Technician
Skills to configure, operate, and troubleshoot a small
routed-and-switched network
Connection to other networks (LANs and WANs)
Basic optimization of a LAN
Identification and mitigation
of basic security threats
CCIE
Basics of wireless LANs
CCNP
CCNA
CCENT
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13
Cisco CCNA Network Associate
Skills to install, operate, and troubleshoot small and medium-sized
business (SMB) and enterprise branch networks
Identification and mitigation of common security threats
Configuration of wireless LANs and implications for network
Troubleshooting
CCIE
CCNP
CCNA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14
Cisco CCNA Security
Verifies an individual’s skills in the following roles:
– Network security support engineers
– Security administrators
– Network security specialists
Enables installation, monitoring, and
troubleshooting of Cisco security
technologies for small branch offices
Confirms ability to implement security CCIE
policies and mitigate risk in networks
Prerequisite for CCSP certification CCNP
CCNA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 15
Cisco CCNP Network Professional
Ability to install, configure, and troubleshoot converged local- and
wide-area networks with 100–500+ nodes
Manage core and edge as an integrated network infrastructure,
ensuring quality of service
Four required exams
CCIE
CCNP
CCNA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 16
Award-Winning Certification Program
Best Hands-On
Program
Best Specialist Certs
Toughest Recert
Best Entry Level
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17
Cisco Certification
Exam Student
Discount Vouchers
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18
Global Discount Voucher Program
Discount vouchers allow qualified Networking Academy students to take the following Cisco
certification exams at a reduced cost:
– ICND1 (640-822) (CCENT)
– ICND2 (640-816)
– CCNA (640-802)
Discounts range from 50 to 80% off the exam price
Discount vouchers are not currently offered for the following exams:
– CCNP Composite (642-892)
– BSCI (642-901)
– BCMSN (642-812)
– ISCW (642-825)
– ONT (642-845)
– IINS (640-553) (CCNA Security)
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 19
Networking Academy Curriculum & Certification
X CCNA
CCENT CCENT
(ICND1 640-822) (ICND1 640-822)
ICND1 (640-822) CCNA Composite
* If student passes + CCNA (640-802)
Student is not
Discovery 2 final eligible for an ICND2 (640-816)
with 75% or higher ICND1 voucher
they are eligible for ** Student passes Discovery 4 or
ICND1 voucher Exploration 4 final with 75% or
higher they are eligible either the two
or one exam offer, but not both
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 20
Qualifying for a CCENT (ICND 1) Discount Voucher
Student
completes CCNA Instructor inputs Link to request
Discovery 1&2 “P” in Academy ICND1 discount
and passes first Connection voucher appears
attempt of final grade book on student home
exam with 75% page
or higher
Students must
use their Academy
Connection ID & Student requests
Username when Pearson VUE
registering with voucher for exam
Pearson VUE for & voucher code
an exam in number will
conjunction with appear in student
the voucher code profile
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 21
Qualifying for CCNA Discount Voucher
Two Exam Option (ICND1 & ICND2)
Links to request
voucher for ICND
Student completes 1, ICND2 & CCNA
all four courses of Instructor inputs composite exams
CCNA Discovery or “P” in Academy appear on student
CCNA Exploration Connection home page;
and passes first grade book Choose vouchers
attempt of final for ICND1 & ICND2
exam in fourth
course with a 75%
or higher
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 22
Qualifying for CCNA Discount Voucher
One Exam Option (CCNA Composite)
Links to request
and ICND1, ICND2
Student completes
Instructor inputs &CCNA composite
all four courses of
“P” in Academy appears on
CCNA Discovery or
Connection student home
CCNA Exploration
grade book page; Choose link
and passes first
to CCNA
attempt of final
composite
exam of the fourth
voucher
course with 75% or
higher
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 23
Taking a Cisco Certification Exam
Cisco exams are only offered through Pearson VUE
authorized test centers (www.pearsonvue.com)
Pearson VUE has been a test delivery provider for
Cisco’s computer-based certification exams since
2000
There are three different methods to register for an
exam with Pearson VUE:
1. Contact a Pearson VUE agent directly (
www.pearsonvue.com/cisco/contact)
2. Register via the Pearson VUE website (
www.pearsonvue.com)
3. Call or visit a test center directly; to locate a test center visit
the Pearson VUE website (www.pearsonvue.com) and use
the “Locate a Test Center” option
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 24
Becoming an Authorized Test Center
Pearson VUE is accepting applications to become a
test center and will assist you in identifying the basic
requirements to becoming a test center
Find more information on how to become a test center
& basic requirements post log-in on Academy
Connection in the Certification & Voucher section
You will find applications at
www.pearsonvue.com/pvtc/join/
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 25
Cisco Beyond
Networking Academy
(Optional)
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 26
Cisco Press Resources
Enhance Classroom or Web-Based Training
Cisco Press Learning Path
www.ciscopress.com
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 27
Authorized Training
Cisco Learning Partners
The Only Authorized Source
for Cisco Training
Career Certifications
Mentors and Experts
and Specialization
www.cisco.com/go/learningpartners
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 28
Cisco CCNA Voice
Verifies an individual’s skills in the following roles:
– Voice administrator
– Voice engineer
– Voice manager
Validates skills in telephony, VoIP
infrastructure, and unified
communications applications
Capable of performing baseline
installation, configuration, and CCIE
maintenance tasks on Cisco VoIP
solutions
CCNP
Prerequisite to CCVP certification
CCNA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 29
Cisco CCNA Wireless
Verifies an individual’s skills in the following roles:
– Network administrator
– Wireless technician and support technician
– Security engineer focused on wireless networks
– WLAN project manager
– Wireless support specialist
Confirms ability to configure, implement,
and support basic wireless LANs in SMB
and enterprise environments, specifically CCIE
Cisco equipment
Capable of installing, configuring, monitoring,
and troubleshooting Cisco WLAN in SMB and CCNP
enterprise
CCNA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 30
Cisco CCSP Security Professional
Confidently use Cisco security devices and solutions:
– Implement and manage comprehensive strategies for risk management, threat
mitigation, and security policy compliance
– Install, configure, manage, troubleshoot, and optimize end-to-end security
while delivering required network performance
Meet US 4011/4013 InfoSec training standards
Program updated to shorter four-exam path:
– Three required (SNRS, SNAF, and IPS)
– One elective (SNAA, MARS, or CANAC)
Program updated and refreshed in
August 2008: CCIE
– New: SNRS, SNAF, SNAA, and MARS Security
– Retired: SNPA and HIPS
– SNAA: Elective with MARS or CANAC CCSP
CCNA
Security
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 31
Cisco CCVP Voice Professional
Confidently use Cisco VoIP and IP PBX devices and solutions:
– Implement and manage complex IP telephony solutions
– Install, configure, manage, troubleshoot, and optimize end-to-end IP
telephony solutions as well as interface to legacy telecom systems
– Training classes develop practical skills using hands-on lab exercises that
model typical “real world” challenges for performing as a voice specialist
Two paths to CCVP are maintained:
– Cisco Unified Communications Manager
(v6.0 refreshes v5.0)
– Cisco CallManager 4.1 CCIE
Voice
Products refreshed in March 2008:
– CVOICE, CIPT1, and CIPT2
CCVP
– Related Cisco Unified Communications
specialist certifications also updated
CCNA
Voice
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 32
Cisco CCDA Design Associate
Determine customer requirements for network performance, security,
capacity, scalability, voice integration, and wireless solutions
Specify foundation for network infrastructure
Understand design implications
Prerequisites: CCNA and BCMSN-level
knowledge
One required exam (DESGN)
Last updated in February 2007: CCDE
Emphasis on converged model
to support service delivery
CCDP
CCDA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 33
Cisco CCDP Design Professional
Develop intermediate and detailed network design to support
intelligent network services
Meet specific requirements for performance, scalability,
and high availability
Prepare design for voice integration
Prerequisites: CCNA and CCDA
Three exams CCDE
(ARCH, BSCI, and BCMSN)
Last updated in August 2007 CCDP
CCDA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 34
Cisco CCDE Design Professional
Identifies professionals who have expert-level knowledge and skills in
infrastructure design
Target: Sr. network designer and architect, network lead for enterprise IT
infrastructure team, and network contributors for enterprise architecture team
Prerequisites: None, 7 years recommended
experience
Two exams: Qualification and Practical
Emphasizes network design principles at
the routing layer and ability to assess and CCDE
translate network business requirements into
technical designs.
CCDP
Rolled out in August 2008
CCDA
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 35
CCIEs Worldwide
Most highly respected IT certification for more than 15 years
Hands-on lab differentiates CCIE
More than 20,000 CCIEs worldwide—less than 3% of all
professionals certified by Cisco
Demonstrate strong commitment and investment
in networking career, life-long learning, and
dedication to remaining an active CCIE
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 36
Cisco CCIE Certification
CCIE R&S: Configure and troubleshoot complex converged networks
CCIE Security: Configure complex, end-to-end secure networks, troubleshoot
environments, and anticipate and respond to network attacks
CCIE Service Provider: Configure and troubleshoot advanced technologies to support
service provider networks
CCIE Storage: Configure and troubleshoot
storage area networks over a variety of
interfaces
CCIE Voice: Configure complex, end-to-end
telephony, as well as network, troubleshoot, CCIE
and resolve VoIP-related problems
CCIE Wireless: Plan, design, implement, operate,
and troubleshoot wireless network and mobility CCNP
infrastructure
CCNA
CCENT
www.cisco.com/go/learnnetspace
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 37
Cisco 360 Learning Program
for CCIE Routing and Switching
Start
e rt
E x p
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 38
Mobile Labs for CCIE Routing and Switching:
Green, Mobile, and Global
Presentation_ID © 2009 Cisco Systems, Inc. All rights reserved. Cisco Confidential 39
Extending Mobile Lab Testing Around the World:
Moscow
Kiev
Belgrade Seoul
Istanbul New Delhi Osaka
Jordan Karachi Shanghai
Cairo
Riyadh
Ho Chi Minh City Mexico City
Johannesburg Pilot
Q3-2008
Q4-2008
Q1-2009
Q2-2009
Q3-2009