Professional Documents
Culture Documents
Jobs Education Crime and policing Retailing Health Business Money and banking Communication
Jobs
More jobs: Computer manufacturers, delivery drivers, call centre employees, etc.
Fewer jobs: Filing clerks, shop workers, postal workers; manual/repetitive jobs replaced
Education
Registration: OMR registers, scanned to update central database, produce absence lists
National High Tech Crime Unit: NHTCU investigate hacking, electronic fraud, etc. Police National Computer: Databases criminals, vehicles, fingerprints, DNA, stolen property, HOLMES Other: Automatic number plate recognition, communication systems
Hacking: Unauthorised access into computers possibly to steal money or data Software Piracy: Stealing software, not paying for licences
EPOS: Electronic Point Of Sale read barcode, communicate with stock control system, total price, print receipt, calculate change
Loyalty Cards: Identify customers details, track spending habits, offer discounts, collected data used for data mining and targetting customers
Retailing
Barcodes: Unique identification of all items, check digit, used to search the stock control system Internet Shopping: Credit card payment, buy from anywhere, anytime. Issues p&p, returns, security, trust, etc.
Monitoring/Diagnosis: Heart rate, blood pressure, etc. Expert systems, CAT scans NHSnet: Project to connect all GP surgeries, networked to hospitals
Health
NHS Direct: Web site for information on health care, treatments, conditions, etc.
Hospital Administration: Patient attendance, print labels, allocate beds, order food, make appointments, send letters, staff rotas
Teleworking: Fewer desks needed hot desking, workers control the times they work, etc.
Computer Aided Design (CAD): 3D designs, scale drawings, interface with manufacturing machines
Business
Internet: Drastically changed the businesses operate Robots: Used on production lines repetitive/hazardous jobs, reduces human error, increases efficiency
Home Banking: Customers use the internet or telephone to administer their account Cheque Processing: Cheques are scanned, account numbers read (MICR) to identify the account
Automated Payments: Bankers Automated Clearing House (BACS) Credits, e.g. salary payments, etc.; Debits, e.g. direct debits, loan payments, etc.
EFT: Credit/Debit card details sent for authorisation, from retailers or ATMs Cash Machines: Automated Teller Machine (ATM) hole in the wall access to bank accounts
Smart Cards: Chip and Pin data held on a small silicon chip rather than magnetic stripe, customer enters a pin rather than signs receipt
Electronic Funds Transfer
Credit/Debit Cards: Magnetic stripe holds the card details which are read when swiped
Mobile telephones: Can send voice, image, text, data (from a linked computer) Fax: Sending an image of a document electronically
Connection Methods: Cable, radio/microwaves, infra-red, satellite, etc. Internet: Largest WAN, international network of computers connected by communication lines
Communication
Tele/Video Conferencing: people in different locations communicating as if they were in the same location
E-mail: Message sent from 1 person to another using computers connected to a network
WWW: World Wide Web collection of pages with links to other pages (hyperlinks)