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Social Media Marketing Plan for The Legal Hospice of Texas

ZAYD MABRUK, ASIA MASTON, DANIEL PENG

Background: Legal Hospice of Texas


Dallas based non-profit specializing in providing legal services to low

income individuals wiith HIV or other terminal illnesses. Only requires their clients meet income cap set by board of directors, diagnosis of a terminal illness, and legal needs that require the help of Legal Hospice of Texas

Their Needs
Legal Hospice of Texas specifically wanted Increased awareness through social media Ideas for quality content Consistency with social media activity Ability to inform and engage current followers/fans and also potential supporters

Our Approach: Website


Upon reviewing Legal Hospice of Texass website we recommended: Updating content of website Moving links/icons for social media for maximum exposure Highlighting volunteers and the impact Legal Hospice has had on patrons

Our Approach: Website


We recommended that Legal Hospice represent their work and involvement by: Creating staff profiles with bios, contact, and pictures Adding a section listing records of service to the community Giving voice to those that they helped, using testimonials to build interest

Issues: Facebook
Although the facebook page had 421 likes, the

number was still low Information was very outdated Photos were lacking

Issues: Twitter
Set up correctly, but lacked content and updates

31 followers while following 48 pages

Issues: Linkedin
Linkedin was the least developed of the social media tools Lacked page for Legal Hospice Only 4 employees linked

Issues: Youtube
Youtube Channel very vague and did not represent

the core mission and value of Legal Hospice Lack of significant content Last updated March 2011

Objectives
After observing the issues, we had a solid amount of tasks to accomplish: Increase followers/fans on all platforms Increase awareness of Legal Hospice through the social media platforms Create more content Keep content updated Garner more interest in the work of Legal Hospice through photos, volunteer highlights, and event coverage Create email lists Provide them with resources to obtain a reliable webmaster

Recommendations and Foreseeable Results


Updating Content Regularly How? Linking social media to make this easier, updating news about events as soon as they happen, and adding an email list to distribute updates.

Shows followers how involved and active the organization is, resulting in greater follower involvement and more likes/followers

Foreseeable Results
Adding content: photos, videos, blogs

Help drive website/social media traffic Encourage people to spend more time on sites, generates more interest A strong foundation to reach out to further followers

Foreseeable Results
Telling more about volunteers and patrons through profiles and testimonials

By giving a face to the organization, creates ethos and pathos with audience More legitimacy and comfort among donators/fans

Social Media Benchmarks for 3 monthes


No page Detailed page

1 Suscriber and 80 views 31 followers 100 followers

100 subscribers and 500+ views

421 likes 1000 likes

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