RIAL LAWRENCE RICHA NEMA ATUL CHHAPARWAL SANDEEP YADAV

A form of individual or group psychotherapy focusing on social

interactions, psychological games, and analysis of relationships as persons shift among the roles of parent, child, and adult.

Most of us are busy playing games, with ourselves and others. Transactional analysis teaches you how to understand these games, leading to more harmonious relationships and a better you.

 Ego is simply a change in the behavioral pattern of a

individual which initially comes when he grows and eventually his perceptions about life also changes and ego is basically in simple words when a person thinks about himself that he is far more superior than others in every mechanism,

There are 3 distinct ego states :

1.Parent 2. Adult 3. Child

Thoughts, feelings, attitudes, behavioral patterns based on messages or lessons learned from parents and other parental or authoritarian sources Shoulds and should nots; oughts and ought nots; always and never Prejudicial views (not based on logic or facts) on things such as: religion dress salespeople traditions work products money raising children companies Nurturing views (sympathetic, caring views) Critical views (fault finding, judgmental, condescending views)

Thoughts, feelings, attitudes, behavioral patterns based on objective analysis of information (data, facts) Make decisions based on logic, computations, probabilities, etc. (not emotion)

Thoughts, feelings, attitudes, behavioral patterns based on child-like emotions, impulses, feelings we have experienced Child-like examples:
Happy Pleasure seeking Rebellious Happy Curious Eager to please

Impulsive Self-centered Angry Fearful

Behavioural Social Historical

 An important part of any performance management

system this process used to identify and diagnose the cause is of behavioral or performance problems. An effective behavioral diagnosis process starts with a clear identification of the problem.

 Observation of the kinds of transactions a person is

having with others. For example, if eliciting a response from someone's caretaking Parent it is likely that the stimulus is coming from Child, though not necessarily the Adapted Child mode. Our own responses to someone will often be a way of assessing which ego state or mode they are coming from.

 The person's past also provides important information.

If, as a child we had feelings similar to those we are experiencing now, it is likely we are in Child ego state. If our mother or father behaved or talked in the same way that we are behaving or talking now then we are probably in a Parent ego state.

 Guiding Young People, Adults and teams to heal the

past, live in the present and co-create their future Therapists used as a short term as well long term approach to change the psychology of individual and team

 Emotional Intelligence, or EI, describes an ability or

capacity to perceive, assess, and manage the emotions of one's self, and of others. Our EQ, or Emotional Quotient, is how one measures Emotional Intelligence. Emotions have the potential to get in the way of our most important business and personal relationships. According to John Kotter of Harvard Business School: Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble; it is a question of emotions.

 Not only does emotional intelligence greatly

contribute to job performance and leadership skills, it has also been found Research tracking over 160 high performing individuals in a variety of industries and job levels revealed that emotional intelligence was two times more important in contributing to excellence than intellect and expertise alone.

1.) Learn and practice optimism for success: see the

dough nut, not the hole To do more than survive to thrive in a world of accelerating change and uncertainty we need to respond well to adversity. Optimism is a skill just like listening which can be learned and perfected over time.

2.) Positive self-talk: talk yourself out of defeat

The way we talk to ourselves can and does affect our sense of well-being and our ability to motivate ourselves in the face of challenge. By being optimistic and learning to replace negative self-talk with positive self-talk, this will help to bring about a proactive and creative climate at work and help participants to be proactive and take control of themselves.

3.) Managing unhealthy anger: you cant always get what you want Many people have difficulty managing angerboth their own and other people. Frustrations built up in the fast-changing workplace, where roles are not always well defined and job security no longer exists. Anger usually results from frustration. Frustration results from feeling unable to control and/or improve their situation. A sense of control is a basic human need. Frustration behaves like an emotional virus, infecting everyone.

4.)Increasing sensitivity: take a look at the emotional landscape

In a stressful work environment, it is easy to ignore the mood and morale of our co-workers. People rarely communicate how they feel. However, being insensitive to the needs and feeling of others makes it hard to gain their support and enthusiasm. The ability to recognize our own feelings and the emotions of those around us is a key step in developing emotional literacy. Emotional bring people together. Our emotions are perhaps the greatest potential source of uniting all members of the human race. Empathy, Compassion, Cooperation and Forgiveness together have the potential to unite us as people. Out thought may tend to divide us, whereas our emotions, if give the chance, will unite us.