Professional Documents
Culture Documents
M. Reber 1/22/2012
Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Virtual Work
Recruit employees in any geographical location, to support projects Communicate via Telephone, E-mail/Chat, Videoconferencing, IM, Blogs, Social Networking Work hours flexible Work performed online from any location
Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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About 35% of the collaborative work is usually conducted virtually rather than face to face Over 63% of employee work time is spent communicating and collaborating, and 56% of work is accomplished away from desk About 43% of small to mid-sized businesses considered a fully virtual workplace to deal with the 2008 economy
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Large companies such as: IBM, CMP Technology, Sears, Mazda, Coca-Cola facilitates their employees to collaborate and communicate virtually on projects, and meet with clients Approximately 2 millions of employees work virtually together with their team
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Uses any workspace set-up as long as it has a computer, telephone and internet connection Cuts commute time, reducing stress Experiences fewer interruptions from colleagues Reduces direct interaction and brainstorming Contains additional distractions such as house work or the need to tend to children
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Provides a work site away from central office Permits employees of same or different employers to work at the same center Provides access to computer networks, secretarial services, and conference rooms Enables interaction with local or remote colleagues and customers
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Allows work from a car or a briefcase, equipped with latest tools and technologies Gives opportunities to the employee to spend more time with the clients Benefits employees who spend much time out of central office such as: Salespeople Enables completion of work at client sites
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Allows working outside the central office, convenient for consultants or salespeople
Return to the corporate office only when needed Save commute time and money
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Uses the internet to create teleconference groups Allows users to interact in real time over the internet including:
Chat client Audio and video conferencing client A digital whiteboard or shared drawing space Application sharing with other conference members File share and transfer applications
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Requires a computer with Internet Explorer and software such as Windows XP Requires a headset with microphone or a conference bridge for audio conferences Requires specific Netmeeting software
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Provides the ability to hold online meetings, web and videoconferencing Provides file, program and email access from laptop, desktop or mobile phones Connects participants with services whether at work, home or out of the central office Requires software download and creation of a login id/password
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Utilizes a private computer data network that uses a public network (like the Internet) Connects your computer to company from any location Lowers company costs by using a shared public infrastructure rather than a private one Requires user name and password
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Figure.1: VPN connecting Central Office with other Co-workers in different locations
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Refers to a set of technologies allowing a person to feel as if they were present, at a location other than their own location Transmits the user's position, movements, and voice to the remote location Enables the same transfer for both ends, allowing dialogue Delivers an 'in person' experience, allowing meetings without travelling
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Requires no training to conduct meetings via TelePresence Requires good lighting and screens installed with speakers
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Creates a 3D virtual environment to enhance business or educational collaboration Allows natural voice communication for meetings Allows document sharing Maintains and builds community without the constraints of location Enables conversation, music or videos sharing in similar fashion to being in the same room
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Online Collaboration
Enables sharing of designs, developments and information without personal meetings or travelling Includes team discussions, polls, lists, calendaring, access control, notifications Connects people sharing common interest or objectives
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Writes, sends and receives messages/files over electronic communication systems Provides an extensive written record of activities Requires only a login id and password, for access Sometimes leads to misinterpretation or misunderstanding of intended message
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Exchanges text-based communications between two or more parties through Internet Acts as a real-time conversation tool, like a chat room Utilizes web-cams for visual interaction in most IM programs Saves contact details in online address book Sends and receives voice mails and file transfers
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Requires only a login id and password for access Creates problems for productivity, as employees might use it as a social tool Creates problems for company privacy protocols
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Creates online communities using websites Creates social and discussion groups for internet users. For example Orkut and Yahoogroups Allows sharing of messages, photo/photo albums, group event calendars, and shared web links Requires email id and password for access
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Creates a space for posting thoughts and interacting with commentary by using a website or online journal Allows entries to be linked and cross-linked among members Provides a framework for workplace social networks and communication Allows sharing or presenting ideas and data without having to call a meeting
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Refers to a private version of the Internet, established for a distinct user group or company Provides a single, secure, reliable access to company information Promotes the sharing of knowledge and ideas among employees Keeps data safe from outside scrutiny Provides access to corporate library holdings and archives Allows conferences between company departments in multinational offices
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Shifts employees focus from time to results, leading to increased productivity Reduces real estate expenses per site annually, eliminating unneeded office space Provides access to global markets, and presents a local face to global clients Allows employees a more flexible schedule, at home or in the office
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Offers the opportunity to hold meetings and reestablish presence in spite of distance or location Saves on relocation expenses during reorganization
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Increases employer costs for new employees, in setup and maintenance Reduces equipment efficiency, as expensive equipment is not accessible for multiple users Leads to potential intercultural or policy clashes between teams Reduces personal contact with decision makers, isolating crucial communications Disperses employees, making personal communication difficult
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Overview
Definition of Virtual Work Traditional Work vs. Virtual Work Working Virtually in Todays World Types of Virtual Workplaces Virtual Workplace Communication Tools Online Collaboration Pros and Cons of Working Virtually Exercise
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Exercise
Conduct an interview with a entrepreneur/corporate telecommuter who works virtually, and write one page answering the following questions:
What are the subject's habits and marketing strategies? What techniques are used to stay in touch with customers, co-workers and managers? What limits do they set on working from home or other locations?
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References
Tools for Virtual Teams; by Jane E. Henry and Meg Hartzler Virtual Office Survival Handbook; by Alice Bredin research.sun.com/projects/mc/mpk20.html cyber.law.harvard.edu/fallsem98/final_papers/Carpenter.html www.cisco.com/en/US/netsol/ns669/networking_solutions_solution_segment_home.html en.wikipedia.org/wiki www.aim.com computer.howstuffworks.com/vpn.htm www.kolabora.com www.teleworkrecruiting.com/ www.gms.state.ga.us/employees/telework.asp blogsearch.google.com/ Figure.1- computer.howstuffworks.com/vpn.htm Figure.2: pages.ebay.com/skype/ Figure.2- mail.google.com/videochat Figure.3- www.cisco.com/en/US/products/ps7060/index.html
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