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imark is a department store chain that pecializes in clothing for men, women an hildren

perating over 200 stores in Ireland, UK, etherlands, Germany, Spain, Portugal an elgium

ain headquarters are based in Ireland

ark is known for selling clothes at the get end of the market (at lower price)

pany's success is based on: ourcing supply cheaply aking clothes with simple designs and fa aking clothes in the most popular sizes uying stock in bulk

The concept of Corporate Social Responsibility (CSR)

"economic, legal, ethical, and discretionary expectations that society has of organizations at a given point in time" (Carroll and Buchholtz 2003, p. 36) The concept of corporate social responsibility means that organizations have moral, ethical, and philanthropic responsibilities in addition to their responsibilities to earn a fair return for investors and

The concept of Corporate Social Responsibility (CSR)

CSR requires organizations to adopt a broader view of its responsibilities that includes not only stockholders, but many other constituencies as well, including employees, suppliers, customers, the local community, local, state, and federal governments, environmental groups, and other special

CSR issues in perspective of PRIMARK

Environment Employees Sourcing of product Customers Community

Environment
Packaging Waste Regulations Shared Producer Responsibility Replacing plastic carrier bags with paper bags

Employees
Policies in Primark regarding their employees:
Freedom of association and the right to collective bargaining are respected Working conditions are safe and hygienic No child labor Living wages are paid Working hours are not excessive No discrimination is practiced No harsh or inhumane treatment is

Sourcing of Products
Primark ensures its Suppliers : Manufacture goods in good condition Treat employees ethically Respect human rights Training for suppliers and factory workers Independent audit and follow up visit Primarks code of conduct

Customers
Primark provides: Effective pricing Low price , high sales volume Buy bulk quantities , reduce cost Efficient operations, reduce error

Community
Abide by Laws & Regulations of Community Higher standard of living Supports 2 m in supply contracts Primark Better Living Foundation Supports many local charitable organizations, community projects, families,etc. Also works with job centre plus

Conclusion & Recommendations

From the above analysis of CSR issues of Primark, the followings can be concluded: It carries out many CSR activities It is very strict about code of conducts It ensures ethical environments in the value net. E.g.-suppliers, buyers. Recommendation: Make the current CSR activities sustainable and explore situations where many more CSR activities may be carried for the betterment of the stakeholders.

Questions ???