Professional Documents
Culture Documents
1-1
Learning Objectives
After reading this chapter, you should be able to:
Discuss the roles and activities of a companys human resource management function Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability Discuss how human resource management affects a companys balanced scorecard Discuss what companies should do to compete in the global marketplace Identify the characteristics of the workforce and how they influence human resource management Discuss human resource management practices that support high-performance work systems Provide a brief description of human resource management practices
1-2
Introduction
Competitiveness a companys ability to maintain and gain market share. It is related to companys competitiveness. Human resource management the policies, practices, and systems that influence employees behavior, attitudes, and performance
1-3
Responsibilities of HR Departments
Employment and recruiting Training and development Compensation Benefits Employee services Employee and community relations Personnel records Health and safety Strategic planning
1-4
Human Resources
Strategic Partner
1-5
1-6
1-7
1-8
1-9
with advances in technology, companies must change employees and managers work roles, create high performance work systems, and develop-commerce and e-HRM.
1-10
Learning organization
1-12
1-13
1-14
1-15
1-16
1-17
year old and older is projected to increase Work performance and learning are not adversely affected by aging
1-18
1-20
1-21
1-22
1-23
1-25
1-27
1-28