Professional Documents
Culture Documents
Craig Nathanson
Executive Coach College professor focused on management and organizational behavior MS Telecom Management, MA Human Development, Ph.D candidate- Human and Organizational Development On-line community www.thevocationalcoach.com and www.thebestmanager.com
Understanding the big picture Looking for connections and patterns Ask questions to learn Test assumptions Understand current thinking models Focus on the Process
Change perspectives to increase understanding Seek to understand cause and effect Focus on structure not on blame Look for leverage in the system
Look at patterns
A more sophisticated way of thinking Short term results vs. unintended consequences
Leading
Visionary Inspiring Developing relationships Persuading Listening Focused on people Taking risks Motivating others
to change habits achieve new things
Creating
an inspiring culture excitement for work
Proactive Facilitating Displays passion and charisma Promoting collaboration, not competition Selling the tickets for the journey!
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Managing
Focused on
Planning organizing monitoring
Budgeting Solving problems Formal hierarchical role Emphasis on stability Results-oriented Minimizing risk Shorter term view
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What is coaching?
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Coaching
Helping people to develop Asking questions Collaborating with employees Building strong interpersonal relationships with employees Providing feedback on behaviors with positive intent
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Not So Good
Communicates with opinions and rarely asks questions Poor listener Sink or swim attitude with staff Feedback is more evaluative with a negative tone Little emphasis on building strong teams Little patience and resistant to change
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Summary
Good leaders
Practice positive leadership behaviors daily Think about the impact of their actions (systems thinking) Are self aware Understand that all parts of the leadership system affect all other parts Use leading, managing and coaching methods to work together Role model integrity, open communications and positive caring for developing others Continue to develop themselves Show passion and joy for their work!
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