The One Minute Manager

Written By: Ken Blanchard

and Spencer Johnson

Kenneth Hartley Blanchard is born in May 6,

1939

He is an American author and

expert.

management

His book The One Minute Manager

has sold over 13 million copies and has been translated into 37 languages.

He has coauthored over 30 other best-selling

books,

Blanchard is the Chief Spiritual Officer of

The Ken Blanchard Companies, an international management training and consulting firm.

He and his wife, Marjorie Blanchard, cofounded

in 1979 in San Diego, California.

 Dr Spencer Johnson is Born in January 1,

1940 South Dakota.

His Occupation is Author, speaker, management

consultant.

He is known for the Value Tales series of

children's books, and for his 1998 motivational book Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life

Which recurred on the New York Times Bestseller

list, on the Publishers Weekly Hardcover nonfiction list.

Johnson is chairman of Spencer Johnson

Partners.

Theme and Story

*The One Minute Manager is a simple compilation of commonly
used management principles.

*It is all about how people produce valuable results, and feel good
about themselves, the organization and the other people with whom they work.

*This

story revolves around a young man who in his search of an effective manager, came to know how a person can be a one minute manger.

Story
*A
young man was in search of an effective manager who manage himself and his employees in such a manner so that both the employees and the organization benefit from his presence. his search he came to know about a special manager who lived ironically and people liked to work with him.

*In

*The young man went to see him. *Young man told the manager, that he wanted to know what type
of manager are you. ? ?

*Manager replied A One Minute Manager. *Young man wondered. *Manager smiled and said It is because it takes very little time
for him to get very big results from people.

*Young man never heard of such thing so it was hard to believe. *Young man asked, I never heard of anyone being one minute
manager, what is it?

*Manager replied - you may better asked it from my employees. *Young man took the name of three employees and leave the
office to meet them.

Quote
People Who Feel Good About Themselves Produce Good Results

Three Secrets

*One Minute Goal

Setting

*One Minute Praising *One Minute

Reprimand

One Minute Goal Setting:

One Minute Goal Setting:

* Young man went to ask Trenell how the manager is one minute
manager?

* Ternell replied that, this is because the manager helped him in One
minute goal setting.

* Young men was surprised What is one minute goal setting. * Ternell explained
* Decide your goal and write it on single sheet of paper using less than
250 words.

Cont:
* Read and Re-read each goal whenever possible. * Take a minute every once in a while out of your day to look at
your performance.

* See whether or not your behavior matches your goal. * One minute manager believes in 80-20 goal setting i.e. 80% of
our really important results will come 20% of our goals.

* So one minute goal setting is understanding what are our

responsibilities and performing up to a desired level to achieve a particular goal.

One Minute Goal Setting:

* Read and Re-read each goal whenever possible. * Take a minute every once in a while out of your day to look at your
performance.

* See whether or not your behavior matches your goal. * One minute manager believes in 80-20 goal setting i.e. 80% of our
really important results will come 20% of our goals.

* So one minute goal setting is understanding what are our

responsibilities and performing up to a desired level to achieve a particular goal.

Agree on the goals

Write goals in 250 words or less

Look at performance, match it with the actual goals and give feedback

Quote
Everyone Is A Potential Winner, Some People are Disguised as Losers, Dont Let Their Appearances Fool You

One minute praising

Catch them doing something good and praise them immediately when they do so, as it will have a greater and long term effect .

Share your feelings about what they did right and how it helps the organization and the other people who work there .

*The young man went to Levys office and asked him how the
manager is one minute manager.

*Levy told him because our manager give us one minute

praising

*Young man what is one minute praising *Levy started talking about the one minute praising with the
young man and said the one minute manager made it very clear what they were suppose to do.

*The one minute manager provided them with feedback and

kept close contact with them.

*He had close contact in two ways. *First, he observed all our activities. *Secondly, he made us keep detail record of our progress
and asked to submit it to him.

*By this Levy earlier thought that one minute manager was
spying, but later he found that the manager was trying to catch us doing something right.

Encourage them to do more of the same

Quote
Help People Reach Their Full Potential Catch Them Doing Something Right

*One minute manager then comes and puts his hand on our
shoulder.

*He does it because he cares for us and wants us to prosper. *You dont have to praise someone for long for them to know
you notice and you care. It takes less then one minute.

*Young man now understands what one minute praising is. *He left levys office to meet Ms. Brown, the third employee.

The One Minute Praising works well when We:

Tell people up front that you are going to let them know how
they are doing.

Praise people immediately. Tell people what they did right and be specific. Tell people how good you feel about what they did right, and
how it helps the organization and the other people who work there.

Stop for a moment of silence to let them feel how good you
feel.

Encourage them to do more of the same. Shake hands or touch people in a way that makes it clear that
you support their success in the organization.

*One Minute Reprimand:

Tough on performance not tough on the person

*The young man at the last meets Ms. Brown. *Man gets shocked and astonished when he heard the answer of
Ms. Brown of One Minute Reprimands as the third step of being a One Minute Manager.

*Ms. Brown explained-Manager searched for every significant

mistake done by his employees.

*He confirmed the facts and responded immediately by telling

the guilty person about the mistake precisely.

*Then

he maintained silence for few seconds and told the concerned person how competent he/she was. respect for them.

*Then he told the concerned person that he did so because he had

*Advices the concerned person not to repeat the mistake and then
kidded for few seconds which created a positive effect.

*Young man was still confused how the one minute reprimands
work.

*So he went back to manager office. *He wondered when manager greeted him with a warm smile. *Manager asked Well what did you find out in your travels? *A lot, young man replied enthusiastically. *What did you think about all that?- Manager *I could understand it more, if you please explained it in detail,
said the young man.

*One minute manager explains -

The Best Minute I Spend Is The One I Invest In People

*One minute goal setting is a basic tool for productive behavior. *It help people to focus on their goals, as they could review their goals
frequently and then check their performance against those goals.

*This is how One minute goal works said the One minute manager. *Would you explain how One Minute Praising works - Young man. *I would like to give you an example Of whale as to how whale are
taught to jump over a rope which is high above the water.

*Same is the case with us. *We feel motivated when we were praised for something we had done
well. In most organizations Managers wait until their people do something right before they praise them, as a result they never get high performance because they concentrate on catching them doing things wrong.

*Rather they punish them if they had done something wrong. *Punishments causes lack of confidence and make people to feel
unsecure.

* While I always praise them even if they do something approximately

right.

* This make them feel good and more secure about themselves. * They work more energetically towards their goal, which in turn help
organization to achieve its own objective.

* Young man I think I understand why One minute goal and why One
minute praising work, But I cant imagine why one minute reprimand work.

We Are Not Just Our Behavior We Are The Person Managing Our Behavior

Tell them how you feel about what they did wrong , by making them aware again of the real and deviated paths .

Let them know it is over

WHY ONE MINUTE GOALS WORK:

*EVERYONE IS MOTIVATED TO DO SOMETHING. *VISUALISATION *BOWLING *GOLF *TAKE A MINUTE ,LOOK AT YOUR GOALS,LOOK AT
YOUR PERFORMANCE,SEE IF YOUR BEHAVIOUR MATCHES YOUR GOALS.

* MENTAL CONDITIONING. * MOTIVATION. * INCENTIVE. * PIGEON.

WHY ONE MINUTE REPRIMANDS WORK:

*IMMEDIATE FEEDBACK. *MANIPULATIVE MANAGERS. *IT IS FOR CORRECTING THE BEHAVIOUR AND
RETAINING THE PERSON.

*GET HOT THEN COLD. *WE ARE NOT JUST OUR BEHAVIOUR WE ARE THE
PERSON MANAGING OUR BEHAVIOUR.

* SENSE OF EMPATHY FOR OTHERS. * APPRICIATION. * WHO CONSIDERS EVERY HUMAN BEING AS A
POTENTIAL WINNER.

WHO CAN BE A ONE MINUTE MANAGER:

Quote
Goals Begin Behaviors Consequences Maintain Behavior

*This means we have to manage people and not just their recent
behavior.

*My Aim while giving One Minute reprimand is to eliminate

the behavior and keep the person.

*Even the second half of my reprimand is praising. *Why wouldnt you give the praising first and then the
reprimand? suggested the young man.

*It is not, because I am really tough and nice as a manager.